For nine months I watched the same pattern fail in practice: matters opening five different ways, AI running loose with nobody watching it, reporting rebuilt from scratch every fortnight, and principals working Sundays because they were the only thing holding the firm together.
So I built the assistant I wanted on my own worst weeks. Donna365 is to a principal what Jarvis is to Iron Man. She holds the whole matter in her head, drafts in your voice, watches every deadline, and hands you the next move before you go looking for it. She lives inside the Microsoft 365 your firm already runs on, so none of this means learning another tool.
Donna does not replace the lawyer. She gives the lawyer their evenings back. These days I do not open the firm in the morning wondering what is on fire. I open Donna, and she already knows.