Wills and estates scenario: capture work the firm already did

Target proof point: use matter activity to improve handover, matter comprehension and billable-capture confidence.

Wills and estates scenario: capture work the firm already did

Case Study Details

The target firm

An 8-lawyer specialist Wills and estates practice. Detailed, document-heavy matters where small unbilled increments add up to real leakage over a year.

The operating pattern

Fee earners did the work but forgot the time entries. Status updates meant re-reading long email threads. The firm was billing well below what it actually delivered.

What Donna365 should prove

  • Matter activity can suggest draft time entries for lawyer review.
  • Matter summaries reduce status-update prep.
  • Document workflows stay tied to the matter.
  • Principals get visibility into leakage without reconstructing it manually.

Target outcome: capture work the firm already did, with human review intact.

DELIVERABLES
Wills & estates practice packDonna time-entry proposalsMatter summarisation
PRACTICE
Wills & estates · Sydney North Shore
TARGET FIRM

Specialist Wills & estates practice

YEAR

2026

Contact

Book a discussion and demo.

Bring one real workflow and we will show how Donna365 can support matter work, governed AI, reporting and rollout inside Microsoft 365.

  • See the product flow, not a generic slide deck.
  • Talk through your firm size, practice area and current bottleneck.
  • Discuss design-partner fit, rollout path and next steps.
Discussion and demo

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